We do the Three Day Communication (Crucial Conversation), Service and Team Training in a highly interactive format or we help you do it, yourself, using Single Point Lessons, taught by your supervisors or trainers one hour at a time at your convenience, at the work site.

[Image]  Single Point Lessons

These short, stand-alone training workshops focus on a single concept or skill that is vital to today's organizations and can be easily learned.

Single Point Lessons are brief (forty-five to sixty minutes) and are taught by formal and informal leaders in the organization.

Lessons include a Leader's Guide, full-color participant lesson booklets and most include video examples. 

There are other tools including a guide called "Leading a Single Point Lesson. "  Easy!

[Image]  Why use Single Point Lessons?

They take little time to conduct -- Whether there's four or twenty people in the room, a team leader or supervisor can teach these forty-five-to-sixty-minute lessons during regularly scheduled staff meetings -- or in any other comfortable setting.

They are easily taught -- Even though these lessons do require some preparation time beforehand (for example, to review the video clips, Leader's Guide, and lesson booklet), they don't require an experienced or certified trainer. In fact, they almost teach themselves as participants help each other learn and apply the concepts and skills.

They have immediate benefits -- Each lesson develops a specific skill that can be put to use for the immediate and lasting benefit of the person, team, and organization.

The Cost versus Training Value -- These lessons combine high-leverage training with low cost.

Yours! We will help you every step of the way, but ultimately this training will be yours! Your people will become the trainers.  You can even purchase the intellectual property, customize and put your logo on materials.

[Image]  What Participants Take Away?

Participants take away a shared learning experience -- a new awareness and outlook they can use to help each other apply the skills and principles they've learned to real situations and challenges in the workplace. This common focus on applying what's being learned helps give participants the foundation they need to immediately use, and continue to use, what they've learned.

And, most importantly, supervisors walk away grounded in the new knowledge and skills... and agreements they have made with their own employees!

[Image]  Team Vitality:

[Image] Communication Vitality

The Path of Dialogue (Communication) training helps us get to mutually agreed-upon purposes through shared meaning and mutual respect. For supervisors and managers we suggest the three day course.  For all others there are one hour lessons taught by your own supervisors and managers in an easy to use format. We can provide 360 degree feedback surveys for both.

[Image] Service Vitality

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Taylor-Nelson

5042 Woodman Ave.

Riverside, Ca 92506

800-788-8471